Main Links

Community Links

Career Help

Academic Coaching Center

(877) 305-8222

academiccoaching@wgu.edu

Career & Professional Development Center

(877) 214-7008

careers@wgu.edu

Mentor , Program Mentor

Different for each person!

Student Services

(877) 435-7948

studentservices@wgu.edu

IT Service Desk

(877) 435-7948 x3102

servicedesk@wgu.edu

General Help and Orientation

  • WGU Orientation Team

    • Phone: 1-877-214-7008 (Option 1)

    • Email: orientation@wgu.edu

    • Hours: Monday–Friday, 7 a.m.–5 p.m. MT

  • WGU Service Desk (Technical Support)

    • Phone: 1-877-435-7948, ext. 3102

    • Email: servicedesk@wgu.edu

    • Hours: 24/7 Support

Academic Support

  • Program Mentor

    • Assigned to you before your start date; contact details available in your WGU email or Student Portal.

  • Course Instructors

    • Accessible through the Student Portal or course content for subject-specific questions.

  • Student Success Onboarding

Student Communities and Networking

  • WGU Connect

    • Access through the Student Portal for peer networking, faculty interaction, and webinars.

  • Student Clubs and Associations

    • Specific to your degree program; information available in your course materials or through your Program Mentor.

Financial Services

  • Financial Aid Office

    • Phone: 1-877-435-7948 (Option 2)

    • Email: finaid@wgu.edu

  • Scholarship Office

    • Phone: 1-877-435-7948 (Option 3)

    • Email: scholarships@wgu.edu

Disability Services

Career and Professional Development

  • Career Services

    • Email: careers@wgu.edu

    • Website: Accessible via the Student Portal for career coaching, resume help, and job search assistance.

Policies and Complaints

  • Student Services

    • Phone: 1-877-435-7948 (Option 4)

    • Email: studentservices@wgu.edu

  • Compliance and Ethics Hotline

    • Phone: 1-877-372-1380

    • Email: wgu@openboard.info

Assessment Support

  • Assessment Services

    • Contact through the Student Portal for guidance on performance and objective assessments.

Other Contacts

  • Registrar's Office

    • Phone: 1-877-435-7948 (Option 5)

    • Email: records@wgu.edu

  • Library Services

    • Email: library@wgu.edu

    • Access resources through the WGU Student Portal.

  • Transcript Request

    • Website: WGU Transcript Requests

Emergency and Crisis Support

  • WGU Counseling and Crisis Support Services

    • Accessible via Program Mentor referral or Student Portal resources.

If you need help connecting to the right department, your Program Mentor or the Student Support Team can guide you!

There seemed like 100+ links in Orientation. Ask Student Services or your Mentor for help!