Main Links
Community Links
Career Help
Academic Coaching Center
Career & Professional Development Center
Mentor , Program Mentor
Different for each person!
Student Services
IT Service Desk
General Help and Orientation
WGU Orientation Team
Phone: 1-877-214-7008 (Option 1)
Email: orientation@wgu.edu
Hours: Monday–Friday, 7 a.m.–5 p.m. MT
WGU Service Desk (Technical Support)
Phone: 1-877-435-7948, ext. 3102
Email: servicedesk@wgu.edu
Hours: 24/7 Support
Academic Support
Program Mentor
Assigned to you before your start date; contact details available in your WGU email or Student Portal.
Course Instructors
Accessible through the Student Portal or course content for subject-specific questions.
Student Success Onboarding
Website: New Student Success Onboarding
Student Communities and Networking
WGU Connect
Access through the Student Portal for peer networking, faculty interaction, and webinars.
Student Clubs and Associations
Specific to your degree program; information available in your course materials or through your Program Mentor.
Financial Services
Financial Aid Office
Phone: 1-877-435-7948 (Option 2)
Email: finaid@wgu.edu
Scholarship Office
Phone: 1-877-435-7948 (Option 3)
Email: scholarships@wgu.edu
Disability Services
Student Disability Services
Phone: 1-877-435-7948, ext. 5922
Fax: 801-907-7982
Email: sds@wgu.edu
Website: Student Disability Services
Career and Professional Development
Career Services
Email: careers@wgu.edu
Website: Accessible via the Student Portal for career coaching, resume help, and job search assistance.
Policies and Complaints
Student Services
Phone: 1-877-435-7948 (Option 4)
Email: studentservices@wgu.edu
Compliance and Ethics Hotline
Phone: 1-877-372-1380
Email: wgu@openboard.info
Assessment Support
Assessment Services
Contact through the Student Portal for guidance on performance and objective assessments.
Other Contacts
Registrar's Office
Phone: 1-877-435-7948 (Option 5)
Email: records@wgu.edu
Library Services
Email: library@wgu.edu
Access resources through the WGU Student Portal.
Transcript Request
Website: WGU Transcript Requests
Emergency and Crisis Support
WGU Counseling and Crisis Support Services
Accessible via Program Mentor referral or Student Portal resources.
If you need help connecting to the right department, your Program Mentor or the Student Support Team can guide you!
There seemed like 100+ links in Orientation. Ask Student Services or your Mentor for help!
If this guide helped you, feel free to buy me a coffee!
