Key Steps to Complete the Course

1. Complete Task 1: Communication Portfolio

• Overview:

• Write communication documents (emails, letters, blogs, etc.) based on a provided business scenario.

• Explain your chosen communication strategies and methods in a short accompanying paper.

• Steps:

• Choose a Scenario: Select one of the provided business situations (e.g., launching a new product).

• Draft Communication Documents:

• Write a direct email, a formal letter, and a blog or internal message.

• Write Rationale: Briefly explain why the chosen communication methods are suitable for each audience.

• Use Resources:

• Refer to the course text for examples of communication styles.

• Review rubric for specific criteria.

• Tips:

• Stick to the rubric—address every point clearly.

• Use APA formatting (WGU's APA template can save time).

• If stuck, reach out to your course mentor or browse the course resources for clarification.

2. Complete Task 2: Multimedia Presentation

• Overview:

• Create a PowerPoint presentation, record a Panopto video (or another video editor), and submit an executive summary.

• Steps:

• PowerPoint:

• Focus on communication strategies and methods (direct, indirect, or pivotal).

• Include 6-10 slides covering:

• Two communication strategies and their attributes.

• Two communication methods and their attributes.

• Keep slides simple and visually clear.

• Record the Video:

• Use Panopto (download via WGU if needed) or PowerPoint's built-in recording tool.

• Present the PowerPoint as if addressing new hires.

• Ensure your video is under 10 minutes (5-7 minutes is common).

• Write the Executive Summary:

• Summarize your presentation in 1-2 pages.

• Address the purpose of the presentation, communication strategies, and expected outcomes.

• Tips:

• If Panopto is unfamiliar, watch instructional videos or reach out to WGU IT for help.

• Treat recording like a Zoom call—don’t overthink mistakes or interruptions.

• Submit all components (PowerPoint, video link, and executive summary) together.

Additional Resources

• YouTube: Search for “C204 WGU” for task examples and tutorials.

• Instructor Videos: Found in the course resources; review these for task-specific guidance.

• Grammarly: Use for proofreading your written components.

• APA Template: Provided by WGU—use it to format your rationale and executive summary.

• Mentor Support: Reach out to your mentor or instructor for task clarifications or feedback.

General Advice

• Follow the Rubric: Every point you need to address is outlined there—don’t guess.

• Use Humor: It’s okay to have fun (e.g., creative names for fictional characters).

• Time Management:

• Task 1 can be done in 1-2 days.

• Task 2 may take longer if you’re unfamiliar with recording.

Final Note

This course is straightforward but requires attention to detail and adherence to the rubric. Stay focused, don’t overcomplicate the tasks, and remember to use the resources provided. Always double-check the current course materials, as WGU courses can change.

Compiled and condensed insights from 12 pages of community tips into this study guide.