WGU - C204: Management Communication

Course Structure

This course in the WGU MBA program emphasizes real-world communication skills through two performance assessments. You’ll create written business communications, a multimedia presentation, and an executive summary. No tests, no group work—just practical tasks.

Assessment Type:

• Task 1: Written Communication Portfolio

• Task 2: Multimedia Presentation & Executive Summary

Estimated Completion Time: 2–5 days
Credits: 3

Adam's Tips

• Google Scholar is your best friend for citations. It's fast and credible.

• Task 1 took me one evening: seven written pieces—short and manageable.

• Task 2 took another evening: a presentation in Google Slides and a video recorded via Panopto (or use PowerPoint).

• Keep it simple and use templates—this isn’t about graphic design; it’s about clear communication.

• If Panopto feels overwhelming, record your presentation in PowerPoint, then upload to Panopto if required.

Steps to Complete the Course

1. Complete Task 1: Communication Portfolio

Overview:
Write workplace communications (e.g., emails, blog posts, letters) based on a fictional company scenario and explain your communication strategies in a rationale paper.

Steps:

• Choose a Scenario from those provided in the course (typically about launching a product in a robotics company).

• Write 7 Communications: Typically 1 page each. Examples include:

  • Formal email

  • Informal email

  • Letter

  • Blog post

  • Press release

  • Complaint response

  • Social media post

• Write the Rationale: A short (1–2 page) explanation of your communication choices.

Tips:

• Address every part of the rubric directly.

• Use APA formatting (WGU template available).

• Humor and creativity (e.g., fun character names) are totally okay.

• Use Grammarly to check tone and grammar.

2. Complete Task 2: Multimedia Presentation

Overview:
Create a PowerPoint or Google Slides deck and record yourself presenting it. Wrap it up with an executive summary paper.

Steps:

• Slides (6–10): Cover the following:

  • Two communication strategies (e.g., direct, indirect)

  • Two communication methods (e.g., video call, email)

  • Attributes and advantages of each

• Record the Video:

  • Use Panopto (WGU recommended) or PowerPoint’s built-in tools.

  • Simulate an onboarding session for new hires.

  • Keep it under 10 minutes (5–7 minutes is ideal).

• Write the Executive Summary:

  • 1–2 pages summarizing the key points of your presentation.

  • Focus on strategies, methods, and anticipated communication outcomes.

Tips:

• Treat the video like a Zoom call—don’t restart if a dog barks.

• Templates make slide design easy.

• Follow the rubric. Every single part.

Community Tips

• "Treat it like a workplace simulation." It’s just you writing emails, giving a short talk, and explaining why you did it that way.

• “Panopto isn’t required.” PowerPoint recording is accepted by some evaluators. Always double-check with your mentor.

• Don’t overthink. Many students pass on their first submission just by following the rubric.

• Some students completed both tasks in 2 evenings, while others took a full week depending on recording comfort.

Third-Party Resources

• Google Scholar – For Citations

• Studocu Examples

• WGU APA Template (you can also use Word or Google Docs templates)

• YouTube – WGU C204 How to pass (my video)

Final Notes

• Difficulty Level: Easy but time-consuming if you're not used to video.

• Biggest Hurdle: Panopto or video recording for Task 2.

• Secret Sauce: Follow the rubric like a checklist. Period.

Study Guide Page Count

This C204 study guide was compiled from 18 pages of student insights and feedback.

You Got This!

C204 is a communication sandbox. Be clear. Be structured. Be yourself. You’re not being graded on creativity or charisma—just your ability to convey ideas effectively. Hit the rubric, trust the process, and move on to your next course.

Disclaimer

This guide is compiled using AI from WGU student experiences and public resources. Always check your official WGU course materials and policies. This is not an official WGU document.