WGU – C215 Operations Management

Course Structure

• Assessment Type: 1 Objective Assessment (OA)

• Deliverables: No papers or projects; just one exam.

• Credits Earned: 3 Competency Units (CUs)

• Estimated Completion Time: 1–5 days, depending on your background and prep time.

Adam’s Tips

If you’re coming from accounting or finance, C215 will feel like a breath of fresh air. It’s concept-heavy but straightforward. My top recommendation? Sign up for live cohorts right away. These sessions walk you through each competency and help clarify tricky concepts.

There are two main strategies to complete this WGU MBA course:

1. Official WGU Route:

   • Head to Course Tips → Resource Page → Topics You Need to Know video.

   • Review the Material Review Guide thoroughly.

   • Use the open-ended study questions to self-assess.

2. Shortcut Strategy:

   • Use the 41-page community-compiled study guide (linked below).

   • Quiz yourself using Quizlets and ChatGPT.

   • Don’t worry if some topics seem irrelevant (like who invented the fishbone diagram)—they might show up on the OA!

Steps to Complete the Course

1. Take the Pre-Assessment (PA):
   Start cold. Use the coaching report to identify your weak areas.

2. Attend a Live Cohort:
   These sessions are gold. You’ll get clarity on what's essential for the OA.

3. Study the Right Materials:

   • Material Review Guide – includes summaries and key terms.

   • Terms & Definitions Sheet – crucial for OA success.

   • Skip the textbook unless needed for specific clarification.

4. Practice, Practice, Practice:

   • Use Quizlet decks and flashcards linked below.

   • Create your own flashcards or use ChatGPT to generate quizzes.

   • Focus on definitions, processes, and concept applications.

5. Take the OA:

   • Expect mostly multiple-choice and some “select all that apply” questions.

   • Read each question carefully—single words can flip answers.

   • Use a whiteboard for calculations if allowed.

Community Tips

• The “Pick two of four” questions may or may not appear. (Adam didn’t get any!)

• Quiz everything—flashcards, self-tests, and practice questions help cement knowledge.

• Don’t stress about memorizing every name or list—focus on understanding the application.

Third-Party Resources

• Comprehensive 41-Page C215 Study Guide

• Dr. Haywood Operations Management Full Course

• Quizlets

• Studocu study guides

• YouTube – WGU C215 How to pass (my video)

Final Notes

Operations Management in the WGU MBA program builds foundational skills in quality control, process improvement, and strategic operations. You’ll see this again in the capstone, so master the core ideas.

Study Guide Source

This guide was compiled using insights from 41 pages of community resources and student feedback.

You Got This!

Keep your focus sharp, use the resources smartly, and remember—you’re closer to the finish line with every module. You can do this!

Disclaimer: This guide is compiled using AI-generated summaries and publicly shared student tips. Always verify with official WGU course materials and policies. Course content may evolve, so stay current with your CI’s updates.